Monday, May 21, 2007
Good News
It turns out the customer service actually comes through sometimes! The message I left on Friday with Wenzel Co. seeking replacement parts for our tent was actually heard and responded to! I received a very cheerful call from a girl asking my model number. After consulting my owner's manual stowed in it's proper notebook "Camping and Travel Manuals" we identified the broken parts and she gave me a quote of $52.57 for a replacement frame. Yay! We will get to camp in it again! And it's cheaper than buying another tent!
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2 comments:
Hooray! It must feel wonderful to be heard.
PS Sorry to hear about your disaster trip. May it be your last! (Although nothing makes for more interesting family memories and discussions than the trips that didn't go as planned!)
Hey - THERE'S some good news!!
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